UPDATE: As of 4pm Thursday 3rd July 2014, we’d had 53 innovations from 18 Housing Associations who are as follows:
- A2 Dominion
- Bolton at Home
- Halton Housing Trust
- Herefordshire Housing Association
- Muir Group
- Salix Homes
- Shepherds Bush Housing Association (SBHA)
- South Liverpool Homes
- South Yorkshire Housing Association
- Tower Hamlets Homes
- Trafford Housing Trust
- Wolverhampton Homes
- Wulvern Housing
A rainy Sunday in the Peak District prevented some heavy duty gardening duties and prompted a perusal of the weekend’s activity on Twitter.
One particular thread that took my interest immediately was an exchange primarily between Social Networker Extraordinaire, Paul Taylor, Lead on Innovation, Service Design, Research and Development at Bromford and Carl Brown, Acting News Editor at Inside Housing. Others included in the conversation were Nick Atkin, CEO of Halton Housing Trust, Neil Jackson, a West Midlands-based housing professional, Dylan Chipp, who is a Director at Voluntas who provide business intelligence services to the Social Housing sector and my good self
Paul Taylor @PaulBromford@carlbrownIH it’s not all about profit. It’s about agility. A @HaltonHousing can be more agile than a @Microsoft @NDEJackson @nickatkin_hht
Paul Taylor @PaulBromford@carlbrownIH you have to start somewhere. I’m always going to be an optimist rather than a cynic @NDEJackson @nickatkin_hht
Dylan Chipp @Dylan_Voluntas@PaulBromford @carlbrownIH Honestly Carl, you then to be realistic? Stop helping tenants find work, get digitally included & so on…
The reason that I got involved and chipped in is that I have run a number of “unconferences” looking at Channel Shift in Local Gov over the last 12 months and whilst predominantly attended by Local Authorities, we’ve had a number of Social Housing people attend, with many taking an active part in sessions and helping steer/run those that focused/touch upon Digital Inclusion.
Big up Paul Taylor who has got the balling rolling with 3 innovations from Bromford which are:
Bromford:Connect – an online assessment for residents to identify skills they have and match to jobs and volunteering opps.
Bromford Deal – a complete over haul of our service offer to focus on skills and aspirations rather than moving people into homes and leaving them.
Be Bromford – a new virtual learning centre for colleagues to increase skills that will hopefully benefit customers
Brombox and Performance Hub – a way for residents to feedback on service and receive performance updates in infographic format
Nick Hill – Community Engagement – Public Sector Customer Services Forum (PSCSF) & #channelshiftcamp – @psfnick