20th April, Birmingham
Supported by:

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Attendee Feedback:

“Liked the Unconference sessions. Wasn’t sure at first but found them really useful” – Head of Benefits, Taxation and Income, Barnsley MBC
“I came away from the day with lots of small ideas and tips that when put together have the potential to help us significantly” – ICT Officer, Rugby BC
“Good opportunity to network with other attendee’s and share ideas and experiences. Very useful.” – Team Manager, Sandwell MBC
“Some excellent presentations and great examples to take back to the organisation.” – Digital & Web Manager, Preston City Council




Presentation sharing the work that North Warwickshire have been doing with Learn My Way around Financial Inclusion with Citizens Advice and partners
Bon Trahearn, Assistant Chief Executive, North Warwickshire Borough Council
Presentation Slides

“Click & Easy” or was it ???
Daniel Marson, Benefits Manager & Jonathan Woodward, Revenues Manager – Stoke on Trent City Council
Presentation Slides


Better Off – Bringing Welfare & Advice into the 21st Century – “Combining benefits and employment into one smart platform”
Steve Langrick, Head of Online, Channel Strategy & Development, Kirklees Council
Presentation Slides