Lead Sponsor:

Image result for ieg4


Gandlake     Image result for Govtech solutions Image result for Looking local logo  Image result for cfh docmail

(Click on a logo above for more information)

Delegate Feedback:
“I have shared the information regarding Lean & Agile and also compiled a list of suggestions gained through the day of ways to encourage digital take up.”
“Found it kept informative and discussions more alive than in a typical conference setting.”
“Challenge the systems and providers currently being used as there are better online facilities available.”
“Would definitely wish to attend future events – the opportunity to network with other local authorities facing similar challenges was invaluable, and I would certainly want to bring some of our operational managers to a future event so that they can hear from others as well. I learnt loads so thank for organising!”
“With regards to sharing data, think about who the customer is contacting – if it’s the council, you can disseminate the information but if it’s a particular silo, it’s far harder because of data protection to do so”




Image result for ieg4

Human Nature: How Digital Transformation can take Advantage of it
John McMahon, Product Director, IEG4
Presentation Slides


Better Off – Bringing Welfare & Advice into the 21st Century
“Combining benefits and employment into one smart platform”
Steve Langrick, Head of Online, Channel Strategy & Development, Kirklees Council
Presentation Slides



10 Key Elements of Digital Transformation
Andrew Bennett, Marketing Manager, Gandlake
Presentation Slides


Image result for Govtech solutions

Back Office Savings in Revenues & Benefits
Graeme Maychell, Product Manager, Govtech Solutions
Presentation Slides





Session Topics

  • Meet ReG – Robotics
    Session Output
  • Taking the Waste out of the Revenues & Benefits Service
    Session Output
  • How to get Staff Buy-in for Digital Transformation

(click on image)