Lead Sponsor:

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Sponsors:

Gandlake     Image result for Govtech solutions Image result for Looking local logo  Image result for cfh docmail

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Delegate Feedback:
“I have shared the information regarding Lean & Agile and also compiled a list of suggestions gained through the day of ways to encourage digital take up.”
“Found it kept informative and discussions more alive than in a typical conference setting.”
“Challenge the systems and providers currently being used as there are better online facilities available.”
“Would definitely wish to attend future events – the opportunity to network with other local authorities facing similar challenges was invaluable, and I would certainly want to bring some of our operational managers to a future event so that they can hear from others as well. I learnt loads so thank for organising!”
“With regards to sharing data, think about who the customer is contacting – if it’s the council, you can disseminate the information but if it’s a particular silo, it’s far harder because of data protection to do so”

 

EVENT PRESENTATIONS

 

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Human Nature: How Digital Transformation can take Advantage of it
John McMahon, Product Director, IEG4
Presentation Slides

 

Better Off – Bringing Welfare & Advice into the 21st Century
“Combining benefits and employment into one smart platform”
Steve Langrick, Head of Online, Channel Strategy & Development, Kirklees Council
Presentation Slides

 

Gandlake

10 Key Elements of Digital Transformation
Andrew Bennett, Marketing Manager, Gandlake
Presentation Slides

 

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Back Office Savings in Revenues & Benefits
Graeme Maychell, Product Manager, Govtech Solutions
Presentation Slides

 

UNCONFERENCE SESSIONS

unconference

 

Session Topics

  • Meet ReG – Robotics
    Session Output
  • Taking the Waste out of the Revenues & Benefits Service
    Session Output
  • How to get Staff Buy-in for Digital Transformation
    staff-buy-in

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