Tuesday 24th April 2018 – The Old Library, Zelig, Birmingham

IEG1   IEG2   IEG3

 

Supported by:


Image result for north warwickshire council logo     pscsf logo   PSDTF  IEG4-logo

 

 

Great day of networking, thought-provoking content and interactive roundtables which covered:

The Digital Offset Effect
Delivering a compelling citizen account
Enabling non-technical staff to drive digital delivery
Local Government as a Platform
Robotic Process Automation & Chatbots
Getting service areas entirely online (Revenues & Benefits etc.)


Presentation Slides

 LocalGov Digital Transformation Today (Where is the market now) and The Digital Offset Effect – what is it and how do LG use it
John McMahon, Product Director, IEG4
Slidedeck here

Exeter’s Missed Bins Journey: Digital Process Improvement – Why digital isn’t always the “solution”
Andy Sandford, Principal, We are Lean & Agile
Slidedeck here

Engaging the Hard to Reach
Bob Trahearn, Assistant Chief Executive, North Warwickshire BC

Slidedeck here