Lead Sponsor

Sponsors

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PRESENTATIONS

Exceeding Customer Expectations
John McMahon, Product Director, IEG4
Awaiting Presentation

 

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Better Off – Bringing Welfare & Advice into the 21st Century
“Combining benefits and employment into one smart platform”
Dr. Lianne Viney, Product Owner, Looking Local

Presentation Slides

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Space Exploration in Devon
Steve Mullineaux, Group Manager, Customer First & Support Services
Presentation Slides

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Digital Revenues & Benefits – Building the ability to Self Serve
Ben Jones, Head of Digital & Leroy Bellingy, Senior Project Manager, LB Harrow
Presentation Slides

We are Lean and Agile

Are we still putting Digital Lipstick on a Pig?
Andrew Sandford, Principal, We are Lean & Agile
Presentation Slides

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GOV.UK Verify in the Universal Credit
Dan Tanham, Deputy Director, DWP Digital & Susan D’Arcy, VERIFY Engagement Lead, GDS
Awaiting Presentation Slides

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Innovating in Digital and Social Inclusion
Lisa Lee, Digital Inclusion Manager, The Good Things Foundation
Presentation Slides

https://doteveryone.org.uk/

List of UKOnline centres
https://www.onlinecentresnetwork.org/ournetwork/find-centre#/map

Digital Inclusion Session Output 1

Digital Inclusion Session Output 2

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Public Sector Customer Services Forum