A useful round-up of the presentations and roundtable outputs from the 2 Yorkshire & the Humber LGD Peer Group meetings
Local Government Digital Service Standards
Andrew Whittaker, Enterprise Architect, North Yorkshire CC
Masters of the User-verse: Our Journey with User Centred Design
Tom Thornton, User Design Manager, City of York Council
Your Digital Council
Richard Copley, Head of Digital Change, Rotherham MBC
Digital Maturity Assessment
Ben Unsworth, Project Director, FutureGov
Innovating in Digital & Social Inclusion
Lisa Lee, Digital Inclusion Consultant, Good Things Foundation
How do we develop Corporate Solutions that can be tailored to a range of different services so the Customer Experience is Consistent & Accessible?
Reporting – what level of insight do you need to run the council more efficiently? What would you do with smarter data?
Public, private and community organisations, along with individuals, all have a part to play in creating a ‘movement’- how can Councils work to leverage all these different assets across their localities to do digital inclusion? How do we harness all these different strengths to create something meaningful? What can you as a Council do to kickstart this type of activity?