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This event is free to attend by those working in Local Government organisations

Wednesday 18th April 2018 Coin Street Conference Centre, LONDON
Wednesday 25th April 2018 The Studio Conference Centre, MANCHESTER
Wednesday 2nd May 2018  The Studio Conference CentreGLASGOW

Register by emailing

Applying old practices to new thinking is making digital too difficult to deliver at the same time as doing the day job. Bring scale and speed to digital processes and accelerate digital transformation, breaking free from legacy infrastructure.

Join Netcall and The Public Sector Digital Transformation Forum for a few hours somewhere near you to learn how you can:

Accelerate and Respond: Fast track the delivery of digital projects and respond faster to changing citizen and stakeholder expectations.

Devolve and Share: Share digital development and collaborate not only across teams, but create opportunities to participate in a growing public sector ecosystem of shared services.

Preserve and Assure: Save IT resources for where only IT can do the job whilst maintaining complete IT governance and compliance – including GDPR.

Save and Engage: Reduce the cost and time of delivering digital projects and drive digital culture change, engaging stakeholders at all levels.



10:00 Registration & business breakfast
10:30 Welcome & introduction – Nick Hill, Founder – Public Sector Customer Service & Digital Transformation Forums
10:45 Keynote presentation Dr Andrew Larner, Chief Executive – iESE

During Andrew’s keynote presentation, he will cover:

– iESE research on how councils have been transforming
– The critical success factors for sustainable local public services in the future
– Digital transformation and what we need to support public service transformation
11:15 Letting your digital dog off its leash: Looking past transformation to innovationRichard Farrell, CTO, Netcall
11:45 Q&A
12:00 Coffee & networking
12:30 A coalition of the willingRichard Billington, CTO, MatsSoft
13:00 Re-thinking digital: Low-code – The art of the possible Adam Mills, Managing Consultant
13:30 – Lunch & networking
14:00 – Breakout workshop sessions
15:00 – Breakout round-up & close

Full Agenda with session details can be downloaded here Innovation in Action Agenda