Monday 9th July 2018
Media Resource Centre, Llandrindod Wells, Powys

Public Sector Attendees only
Supplier interest to

Public Sector Customer Services Forum

Supported by:

Image result for oracle logo  Image result for connect assist logo Image result for govtech solutions logo Image result for Netcall logo

Image result for software solved logoAgile Applications Ltd   weareleanandagile (2)



Organisations Attending:

Image result for bridgend county borough council logo   Image result for cardiff council logo caerphilly Image result for carmarthenshire county council logo     Image result for coastal housing logo       Image result for gwynedd council logo  Image result for monmouthshire council logo   Image result for neath port talbot council logo    Image result for Pembrokeshire council logo  Image result for Powys council logo   Image result for Rhondda Cynon Taf council logo   Image result for Swansea council logo   Image result for vale of glamorgan council logo    Image result for Valleys to Coast Housing logo


“A dynamic and excellent event. Thanks for organising it.”
“I liked the ability to choose what interested me the most. A more relaxed environment is always good too!”
“Brilliant event, really well organised at a fantastic venue – I really enjoyed it”
“Very positive event. Very much enjoyed learning from contemporaries at the event.”
“Really interesting. Got some good ideas out of it, and also (I hope) contributed some. Just great to get together and explore ways of solving the similar issues we all face.”
“I thought it was very good, liked the choice of sessions to attend.”
“Good. Enjoyed the less formal get involved in the conversation format with it being very open and user led.”
“I found the format very refreshing, informal and inspiring.”
“A refreshing change from the usual ‘conference’ format.”


The Public Sector Customer Service & Digital Transformation Forums are returning to the South West to get Local Authorities, Housing Associations and other Local Gov-focused organisations together to look at how Digital Innovation is improving:

Service Delivery
Customer Experience

Efficiency Savings
Employee Engagement & Satisfaction

We will look at the technologies and practices being used by Local Gov Digital Innovators including:

Artificial Intelligence
Single View/Self Service
Mobile First
Robotic Process Automation

The event will be a mixture of:

Interactive Roundtables

Unconference Sessions

All refreshments and lunch will be provided.

To book you and/or colleagues, click below or at the top of the event page

Public Sector Customer Services Forum