09:30 – 10:00 Attendee Registration
10:00 Event start

16:30 Event finish

Public Sector only
Commercial interest should content Nick Hill

Public Sector Customer Services Forum

 

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Supporting Suppliers:

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Attendee Organisations:

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Join us for the 2nd in our “LocalGovDigitalCamp” series of interactive events where we focuses on areas of potential digital collaboration in Local Government.

These events follow on from MHCLG LocalDigital’s Digital Declaration and the LocalDigital Fund

The LocalDigital Fund has identified 16 Projects for Local Government Digital collaboration that it will support with funding and training and to continue this spirit of partnership working, the Public Sector Digital Transformation Forum is bringing together regional groups of Digital Transformation Managers and Innovators from Local Authorities and other Local Government organisations to share projects and work that could be shared regionally and also to look at service areas/technologies/processes that could be adopted by peers in their region.

The event will be split into 3 sections:

Flash Presentations
Workshops
Collaborative OpenSpace sessions

Topics of focus will include:

Common Processes & Platforms
LowCode vs. Luxury IT
Data for Transformation: How to make strategic decisions with it
What does great Welsh LocalGovDigital collaboration look like? and what are the perfect conditions for it?
Chatbots/AI/Robotic Process Automation: Triaging Skilled Employees

Full agenda details to be add soon

 

Public Sector Customer Services Forum