Thursday 27th April 2017: National Railway Museum, Leeman Rd, York YO26 4XJ


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Attendee Feedback from the day:

“Really learnt from the breadth of experience demonstrated across these presentations – reassuring as to what can be done, and for the areas which aren’t of my expertise they gave me a good base level of information.”People Development Manager, Calderdale Council
“Really useful day, I’ve heard Wigan speak at a lot of events, but still got some new stuff from their presentation. Good to draw out some of the interests from the day in the unconference sessions. I liked this approach.”Strategic Lead, ICT – Business and Governance, Northern Lincolnshire Business Connnect
“The relevance of the presentation is excellent, feel like best practice exchange”ICT Manager, Hambleton District Council

Supported by:

Arcus Global     spacecraft    Image result for texthelp logo   Image result for govmetric logo       ieg4new   E-Booking, E-Commerce, Room Booking Software, Event Booking Software, Registrar Bookings, Zipporah     We are Lean and Agile     Staffino


Presentation Slides:



Award-Winning LocalGov Robotic Process Automation
Richard Abba, Project Lead, North Tyneside/Engie
Presentation Slides


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Using Data to Drive Digital Service Design – Sunderland’s Intelligence Approach
Liz St. Louis, Head of Customer Service & Development & Sharon Lowes, Senior Intelligence Lead, Sunderland City Council
Presentation Slides


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Wigan – The Digital Council
Alison Hughes, Assistant Director – Strategic ICT Partnerships, Wigan Council
Presentation Slides 1
Presentation Slides 

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Your Digital Council – Local Government as a Platform
Rich Copley, Head of Digital Change, Rotherham MBC
Presentation Slides




Scoping a Digital Programme
Customer Insight
Tristan’s Supplier Surgery
Robotic Process Automation
Robin’s Transformation
Session Output