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Modernising recycling services with digital technologies: Using Alexa skills & App in East Devon
Gareth Bourton, Waste & Recycling Contracts Manager, East Devon DC
Presentation Slides



Process Mapping + Technology =End to End Replacement Bins
Kay O’Flaherty, Business Improvement & Development Team Leader, Teignbridge DC
Presentation Slides


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Cumbria CC’s Digital Transformation Journey with LowCode
Kate Hurr, Digital Lead, Cumbria CC
Presentation Slides





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AI & Chatbots: the opportunities for LocalGov Transformation
Anthony Peake, Chief Executive, Agile Datum
Presentation Slides


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Futurising the Council
John McMahon, Product Director, IEG4

Blog posts by John:

Proactive Prevention – Personalisation Through Assessment

Taking Service Directories Mainstream

Keeping Customers in the Loop

Six ways to build a successful customer self-service strategy

Making Innovation Possible


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Making Money – An analogy
Presentation Slides

 

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Digital Dorset
Presentation Slides

 

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North Devon Digital Roadmap
Presentation Slides


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Digital Waste & Recycling
Presentation Slides