Netcall have produced a series of useful webinars on Digital Transformation & Low-code in the Public Sector and what to consider when thinking about developing a Low-code strategy.

Below are a series of “snippet” videos which introduce viewers to the various topics, presenters and information contained within the main webinars.

What’s a module in Netcall’s Citizen Hub Framework
See how fast and easy it is to tailor your Citizen Hub framework module
Delivering your Digital Declaration Commitment
Is it one size fits all for council processes?
Upskill your multi-disciplinary team
Jumpstart your change, for free!
Service redesign for improved customer outcomes
Design for the majority not the exception
Empower Customers
Challenge the norm
Don’t “do it to them”
Need a 25% cost saving?
Choose wrongs & lock yourself in
Fail fast, recover quickly
Be ahead of the curve

 

What’s a module in Netcall’s Citizen Hub Framework
Simon Pike, Market Solution Specialist, Netcall
Why we built a framework for Local Government and how it works….


See how fast and easy it is to tailor your Citizen Hub framework module
Simon Pike, Market Solution Specialist, Netcall
Why we built a framework for Local Government and how it works….


Delivering your Digital Declaration Commitment

Simon Pike, Market Solution Specialist, Netcall
Delivering your Digital Declaration commitments using low-code


Is it one size fits all for council processes?
Dave Amps, Customer Solutions Director, Netcall
Delivering your Digital Declaration commitments using low-code

 

Upskill your multi-disciplinary team
Dave Amps, Customer Solutions Director, Netcall
Why the Netcall community is a perfect fit for Local Government for collaboration, best practice and meeting digital commitments


Jumpstart your change, for free!
Dave Amps, Customer Solutions Director, Netcall
The AppShare on the Netcall Community, featuring apps, code and accelerators created by Local Authorities, available to download by others

 

Service redesign for improved customer outcomes
Graham Simmons, iESE & Simon Pike, Netcall

 

Design for the majority not the exception
Graham Simmons, Senior Business Consultant, iESE
iESE principles for redesigning services for improved customer outcomes

 

Empower Customers
Graham Simmons, Senior Business Consultant, iESE
iESE principles for redesigning services for improved customer outcomes

 

Challenge the norm
David Downes, Senior Business Consultant, iESE
Why it’s important to ask those difficult questions and break ‘myths’…

 

Don’t “do it to them”
Dave Downes, Senior Business Consultant, iESE
Why it’s important to ask those difficult questions and break ‘myths’


Need a 25% cost saving?
Dr Andrew Larner, CEO, iESE
Think customer and even a small authority quickly saves more than £1 million

 

Choose wrongs & lock yourself in
Dr Andrew Larner, CEO, iESE
You need a flexible affordable tech platform to sustain change

 

Fail fast, recover quickly
Dave Downes, Senior Business Consultant, iESE
How to involve customers in the testing phases so your solutions work

 

Be ahead of the curve
Dave Downes, Senior Business Consultant, iESE
Don’t be surprised when things change, keep an eye on the external environment

 

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