Methods’ mission is to bring extensive innovation, digital strategy, bespoke development, and service management capability to align public services around citizens. Our 220 staff and 300 associates care passionately about safeguarding our public services for future generations. In the unprecedented times of COVID-19, it is even more important for us to protect our public services and assist as much as possible in getting our Local Councils services back up and running.

Join us at LocalGovCamp to find out how we can help get your Councils services back online with a demo of our free service management system, SM4

 

Digital Transformation Partner

Having invested in a digital services technology platform the council was faced with the challenge of exiting their legacy CRM and determining where they should focus to deliver digital transformation and savings. Read more here

 

Digital Platform Implementation

As part of their Digital Transformation journey they planned to improve their citizens’ online experience across their website and online transaction services, whilst moving at pace, required a robust and flexible digital services platform. Read more here

 

Digital Consultancy Partner

Mansfield had recently created a Transformation Programme and appointed Methods as Digital Consultancy Partner to help define its digital transformation journey and develop a transformation programme of work. Read more here

 

Methods assisted with developing the reporting architecture, and scripts that enabled automated extraction of transactional data from Jadu, transforming it into a format easily consumed by Microsoft Power BI. Scottish Borders Council now has a reporting architecture allowing Power BI report developers to create dashboards that enables the council to better manage the delivery of customer services and access timely and accurate data to improve services and customer experience. Read more here

 

 

(DIGITAL)