Drive digital transformation, your way, your pace
Netcall enables local authorities to enhance citizen and employee experiences whilst helping to boost productivity and deliver cashable savings. Our solutions can deliver the digital transformation you need — how you want, at your pace. The power is truly in your hands, our Manifesto shows our commitment to you, to enable digital autonomy for local authorities, like yours.
Collaboration and sharing at its heart: Traditionally, the local government solutions marketplace has been limited by legacy applications and vendor roadmaps. And this needs to change. Most local authorities face the same challenges. At Netcall, we think it’s better to bring councils together – to collaborate, share their developments and learn from each other. Our Community and AppShare support councils to share innovation, helping them save resources and speed up digital transformation.
Combining smart minds and diverse ideas across local government leads to better outcomes.
You may be looking to achieve autonomy over your digital destiny to :
Deploy responsive solutions to fit the challenges you face today and, in the future
Upskill your teams with minimal training to develop applications and shape end-to-end processes
Avoid rip and replace, by integrating systems and providing real-time access to valuable data
Drive down overall costs by replacing legacy systems or getting more benefit from them
Create a wide range of applications to suit your needs
The good news is that councils can take control of their own digital destiny using Netcall’s Liberty Platform.
Business analyst Forrester says in practice that low-code platforms – like Netcall’s Liberty Create – can increase software development speeds by up to 10 times that of traditional processes and reduce total costs of ownership by up to two thirds. Read more below about our customers and the benefits of collaborative working.
Accelerate time to value: Councils are winning this race and accelerating time to value. These pioneers include Cumbria Council‘s award-winning digital team, achieving success year on year. In year one, with four people, they created 16 different systems with low-code, delivering a rapid ROI. In year two, they delivered a nationally recognised track and trace system and revolutionised highways reporting to meet their digital goals, saving over £350,000.
Digital autonomy: During Digital Leaders Week, Vicky Green, Digital Programme Manager for Corporate Services and Transformation, Ashfield District Council detailed their successes: “Low-code gave us the ability to be digitally independent and now we are continuing our transformation journey in an agile way.”
Removing failure demand and boosting productivity: Award-winning council South Hams and West Devon District Councils first goal was to remove high-failure demand processes. Using Netcall’s AppShare, they developed 90+ apps — saving over £450,000 in a year. The team also aims to transform more back-office activities.
Jim Davis, Customer Improvement Manager, says, “Not only can we design and develop new applications quickly, but Liberty Create allows us to build a concept and easily show how it works to the wider team. Despite having a much smaller team, we are seeing rapid transformation in about a third of the time and the use of low-code has enabled us to push processes out at about six times the speed of the previous system”.
Meaningful impact on customer experience: Clare Evans, Corporate services manager at the award-winning Tewkesbury Borough Council says, “Our transformation team is having a meaningful impact on our customers’ experience with us, which is exactly what we set out to achieve. We are pleased our approach is being recognised both locally and nationally, and proud that the LGA referred to us as ‘flying the digital flag for district councils’. In our first 18 months of operation, we achieved some remarkable results, and we have so much more lined up. We remain fully committed to helping reshape the reputation and experience of local government digital services.”
