Public Sector only
Applying old practices to new thinking is making digital too difficult to deliver at the same time as doing the day job. You want to accelerate digital transformation and break free from legacy infrastructure. But how?
Low-code brings scale and speed to digital processes and development inside local government. Leading to simpler, faster digital excellence in the public sector. Being citizen-centric by default and digital by design has never been more achievable in this new era of innovation.
There are a large number of local authorities who are already delivering a Local Government as a Platform strategy using low-code platforms and developing and sharing apps around the following service areas:
- Waste & Recycling
- Customer Portals
The benefits that Local Gov can realise by using low-code include:
- Agile delivery in weeks not months
- Improved customer satisfaction
- Faster response times
- Continuous improvement
- Saving money removing expensive point solutions
- Getting rid of “Ghost IT” projects
- Developing & influencing an Agile organisational culture
10:00am – 10:05am Welcome + housekeeping
10:05am – 10:20am Attendee introductions
10:20am – 10:50am Low-code in Cumbria CC – The Go-to Team of Problem Solvers
Craig Barker, Senior Digital Service Design Officer, Cumbria CC
In the first 12 months, this award-winning team of 4 created 16 different systems using low-code delivering rapid ROI.
And, then in their second year, the team, now 5, have gone on to develop and share ground-breaking transformation and COVID applications, attracting national recognition, all of which bring cost and resource savings across the council. Project highlights include:
Services transformed within 12 week periods
Each system made huge savings for council services
Achieved industry leading response time – from 6 weeks delay to zero backlog
Staff upskilled with more interesting roles
Influencing change to council culture
10:50am – 11:10am Open Screen Q&A + Discussion
11:10pm – 11:40pm Rutland Council – Trailblazing with Low-code: delivering agile government services – from home, with speed!
Andy Nix, Head of Information, Communications Technology & Customer Service, Rutland Council
Session highlights include:
Rutland launches a dynamic call centre platform in just three weeks.
Rutland’s design enables faster response to new services.
Test and Trace and Winter Grants
11:40am – 12:00pm Open Screen Q&A + Discussion
12:00pm – 12:30pm Case Study (TBC)
12:30pm – 12:45pm Discussion & close
Public Sector only