Public Sector only

Applying old practices to new thinking is making digital too difficult to deliver at the same time as doing the day job. You want to accelerate digital transformation and break free from legacy infrastructure. But how?

Low-code brings scale and speed to digital processes and development inside local government. Leading to simpler, faster digital excellence in the public sector. Being citizen-centric by default and digital by design has never been more achievable in this new era of innovation.

There are a large number of local authorities who are already delivering a Local Government as a Platform strategy using low-code platforms and developing and sharing apps around the following service areas:

  • Waste & Recycling
  • Covid-19
  • Highways
  • Customer Portals
  • Complaints/FOI/SAR

The benefits that Local Gov can realise by using low-code include:

  • Agile delivery in weeks not months
  • Improved customer satisfaction
  • Faster response times
  • Continuous improvement
  • Saving money removing expensive point solutions
  • Getting rid of “Ghost IT” projects
  • Developing & influencing an Agile organisational culture

AGENDA

10:00am – 10:05am Welcome + housekeeping

10:05am – 10:20am Attendee introductions

10:20am – 10:50am Low-code in Cumbria CC – The Go-to Team of Problem Solvers
Craig Barker, Senior Digital Service Design Officer, Cumbria CC

In the first 12 months, this award-winning team of 4 created 16 different systems using low-code delivering rapid ROI.

And, then in their second year, the team, now 5, have gone on to develop and share ground-breaking transformation and COVID applications, attracting national recognition, all of which bring cost and resource savings across the council. Project highlights include:

Services transformed within 12 week periods
Each system made huge savings for council services
Achieved industry leading response time – from 6 weeks delay to zero backlog
Staff upskilled with more interesting roles
Influencing change to council culture

10:50am – 11:10am
Open  Screen Q&A + Discussion

11:10pm – 11:40pm Rutland Council – Trailblazing with Low-code: delivering agile government services – from home, with speed!
Andy Nix, Head of Information, Communications Technology & Customer Service, Rutland Council

Session highlights include:

Rutland launches a dynamic call centre platform in just three weeks.
Rutland’s design enables faster response to new services.
Test and Trace and Winter Grants

11:40am – 12:00pm Open  Screen Q&A + Discussion

12:00pm – 12:30pm  Case Study (TBC)

12:30pm – 12:45pm Discussion & close

Public Sector only