The pandemic has forced the adoption of new ways of working. Organisations must reimagine their work and the role of offices in creating safe, productive, and enjoyable jobs and lives for employees.

This session will look at a number of ways in which Local Authorities and the organisations that work with them are changing they way they work in light of learnings from the pressures exerted on them during the Covid-19 crisis.



12:55pm – 1:00pm Welcome & housekeeping

1:00pm – 1:45pm Hybrid Working Tool Collaboration
Lisa Trickey, Service Manager for Digital Strategy and Design, Dorset CC

Dorset Council like many other councils, wants to retain the positives that came out of the pandemic and has produced the Dorset Workplace Framework to enable staff to work more flexibly leading to hybrid teams/working.  As part of Learning at Work week in May we held a hack to understand the challenges and concerns people had around future ways of working, what we wanted to retain from both the physical and virtual worlds, and what we wanted to let go of.

We know that many managers in particular are looking for a way to navigate this hybrid world and that they want to be able to access learning and advice in the moment of need.  We have risen to the challenge using this insight alongside other research and data, and set about developing a learning intervention.  Join Adapt2Digital, Tailwind Digital and Dorset Council to hear how our thinking and approach has changed during the process, and how we have collaborated to develop a prototype that is a very different approach to learning.

1:45pm – 2:30pm When you’re designing a strategy for local government services in the new world, where do you start?
Session leads: Isobel Croot dxw Head of Strategic Services & Marcia Rankin-Smith dxw Transformation Lead

Post pandemic, more than ever, public sector organisations are rethinking the way they work and provide services for their users.
We have a new dedicated strategy team at dxw and want to hear from services experts in local government to help us shape our offer. What help do you need when creating your strategies?We’ll share the top things we’ve learned so far about what’s important and actually works, and exchange thoughts and experiences with attendees. Hope to see you there.

2:30pm – 3:15pm Future Work Design in Local Gov
Becky Colton, Senior Transformation Officer, Hull City Council

This LocalDigital funded project is a collaboration between – East Riding of Yorkshire Council, Hull City Council, North Lincolnshire Council, North East Lincolnshire Council and the University of Hull (UoH) but also brings in Microsoft as an expert partner.

This project conducted a study into the effects of remote working on council staff.

The study looked at the impact on staff working remotely or from home during the COVID-19 pandemic. In particular, it looked at the effects on staff health and wellbeing and their productivity.

In February 2021, the project received £110,000 of follow-on funding from the Local Digital Fund to continue their work.

Building on the first phase, this next phase saw the stress risk assessment tool rolled out to the 4 partner councils. Researchers from the University of Hull then analysed the results and identified organisational needs.

At the same time, the project team worked with Microsoft to test the effectiveness of Office 365 wellbeing and productivity tools in practice. Ultimately, they hoped to be able to direct staff towards the existing wellbeing tools that meet their needs (determined through the survey), and to illustrate where there are gaps.

Separately, the Risk Assessment tool is being made available nationally via the UK Health and Safety Executive.

Becky will share where the project is up to now and how other LAs can make best use of the outputs

3:15pm – 4:15pm Unconference

We will use Zoom Meetings and its breakout rooms facility to run a short unconference with 2 x 30 minute sessions but we will run a number of rooms side by side.

All are welcome to attend and pitch a session.