Supported by:
PRESENTATIONS
Cup of tea 2.0 – Process Improvement
Kristin McIntosh, Digital Solutions Team Leader
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Process Maps
LGC North 25 – Customer Satisfaction (16-11-2025 4_31_32 PM)
LGC North 25 – Disaster Recovery (16-11-2025 4_31_12 PM)
LGC North 25 – Shortest (16-11-2025 4_32_05 PM)
LGC North 25 – shortest 2 (16-11-2025 4_32_20 PM)
LGC North 25 – user experience (16-11-2025 4_32_42 PM)
Service Design;The New Digital?
Anne-Louise Arkle, Head of Service Design and Digital Adoption
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Local Gov as a Platform Approach
Craig Barker, Senior Manager Digital Innovation and Customer Experience
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Why data is vital for local government and why it isn’t important at all?
Ben Proctor, Data Consultant
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AI Local Gov Business Cases
Hey Geraldine: The right use case through to implementation and its success today.
Adam Dustagheer, Founder, Datnexa
AI to Boost Capacity and Accuracy in Planning teams
Dermot O’Riordan, Co-founder, Xylo & Helen Cerroti, Team Leader, Business and Systems Support, Planning and Sustainable Development
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WORKSHOPS
Cyber Resilience for Local Authorities
Rob Miller, Senior Director & Sarah Slate, Consultant
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The New Local Authority Landscape: Network blueprints for LGR, Digital Transformation & Continuous Improvement
Simon Allister, Pre-Sales Technical Architect
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