#channelshiftcamps are a mixture of Best Practice case studies and Open Space Unconference sessions, focusing on all aspects of Channel Shift & Digital First strategies in the Public Sector.
This year’s #channelshiftcamp East took place on 15th October in Colchester, alongside Essex County Council’s Art of the Possible event.
Event Summary video
Achieving Channel Shift in Customer Service @ Harrow Council
Jonathan Milbourn, Head of Customer Service, Harrow Council
Gamification Session
Attendee VoxPop 1
Attendee VoxPop 2
