Sedgemoor Council are looking at Process Redesign as the review and optimisation of all processes within the organisation.
Imperatives of this journey are:
Avoiding Digital Exclusion
Collaboration is KEY
The right tools are essential
The end goal for Sedgemoor is to create a Digital Structure & Culture by improving Digital Processes & Standards and investing in Digital Capabilities & Technology.
This case study shows how Sedgemoor identified some incredible savings through their Process Redesign in FOI where they found 33.8% cost savings and 69.53% or £160,270 in total cost savings in Council Tax.
Read how here: Sedgemoor District Council – Process Redesign at the basis of Digital Transformation