Supported by:

Robotic Process Automation: Common Questions & Best Practice
Free School Meals RPA Project: Swindon Borough Council
RPA: Proven Success in Local Government
Conversational A.I. in Local Government Service Delivery
Low-code Delivers for Local Government
Rhondda Cynon Taf & GOSS – Migration from a Legacy CRM using Low-code and more
CareersCraft – using Gamification & Minecraft to engage Young People in Careers
Maintaining Service Levels using Chatbots & Virtual Assistants during Covid-19
Important Lessons to understand when implementing ChatBots in LocalGov

Robotic Process Automation: Common Questions & Best Practice
Chris Roberts, Senior Solutions Architect & Simon Pike, Market Solutions Specialist, Netcall

Free School Meals RPA Project: Swindon Borough Council
Sarah Talbot, Head of Emerging Technology, Swindon BC

Emerging Technologies: Delivering Agile Proof Of Concepts Flow Diagram

Access Emerging Technologies PoC Doc here

Proof of Concept Results Report – Automated Robotics Process (Swindon BC)

Access Proof of Concept Results Report here

Robotic Process Automation (RPA): Proven Success in Local Government
Charlotte Todd, Business Manager, NDL

Conversational A.I. in Local Government Service Delivery
Paul Shepherd, Founder, We Build Bots

Low-code Delivers for Local Government
Simon Pike, Market Solutions Specialist

Rhondda Cynon Taf & GOSS – Migration from a Legacy CRM using Low-code and more
Ceri Parsons, Customer Improvement and Insights Manager, Rhondda Cynon Taf CBC and Simon Smith, Sales Director & Matt Bates, Account Manager, GOSS

CareersCraft – using Gamification & Minecraft to engage Young People in Careers
Gareth Davies, Head of Digital & Communications, Careers Wales

Maintaining Service Levels using Chatbots & Virtual Assistants during Covid-19
Toni Kershaw, Customer Access Manager, Calderdale Council

Important Lessons to understand when implementing ChatBots in LocalGov
Paul Shepherd, Founder, We Build Bots