Delivering Excellent Digital & Citizen-Contact Experience in Local Gov Series: the Blackburn with Darwen Journey session videos « Public Sector Digital Transformation Forum

Delivering Excellent Digital & Citizen-Contact Experience in Local Gov Series: the Blackburn with Darwen Journey session videos

Blackburn with Darwen Borough Council Digital Strategy 2021 -2024 click here

Blackburn with Darwen’s Vision for the Digital Future session video

Delivering Service Excellence at Blackburn with Darwen BC slidedeck
Delivering Service Excellence at Blackburn with Darwen BC session video

Blackburn with Darwen’s Journey to becoming a Digital Council Slidedeck
Blackburn with Darwen’s Journey to becoming a Digital Council session video

The Technology Providers Perspective and Q&A with speakers session video

Related posts and articles:

Forum Partners

The Public Sector Digital Transformation Forum incorporates the Public Sector Customer Services Forum which is the largest online community of UK Senior Managers sharing knowledge and best practice around Customer Service Transformation and Channel Shift, #channelshiftcamp, the first series of Unconference/Open Space events looking at Channel Shift. The Forum provides a space to share news, information, issues, technology innovation and other issues within Public Sector Digital Transformation. To get access to the majority of the content, please register a username & password.

Digital Disruptions

Latest goings from events & activities.