Supported by:
Icebreaker: Innovation in the Room aka Who’s doing What in LG NE
Service & Digital Transformation slide
Service & Digital Transformation slide
Why good services cost less to deliver than bad ones: failure demand as a lever for performance improvement
Today – in your organisation…
• You’re going to get 00’s or 000’s of ‘demands’
• The ‘demands’ will be variable
• Your organisation’s resources, systems and processes will respond
• Demand will meet supply – VALUE
• Or maybe not
• By closing time you will have been able to measure 2 things
• CitX
• FAILURE
• Armed with that knowledge…….
Click here for the slidedeck
“The Public Sector never pays twice”
Reuse of a low code and open-source digital platform: how councils can take control of their digital evolution.
Placecube’s customers share the goal of transforming their services
“Applying the culture, processes, business models and technologies of the internet era to respond to people’s raised expectations”
Tom Loosemoore, 28 Jun 2017
But they also share challenges:
High demand
Reducing budgets
Need to deliver quickly
Difficult to use closed legacy systems
Building a Minimum Viable Service: Interactive workshop
Common Project Pitfalls and how to overcome them
AWS and Local Authorities are collaborating to create a catalogue of Opensource, reusable solutions to accelerate digital transformation
Great initiative I was made aware of by attendee, Graham Jordan, Partnership Analyst @ NE ICT Partnership. A non-technical guide to cyber security & resilience and something that all Local Authorities could use to bring all non-technical systems & data users up to speed with what to do during a cyber incident or computer outage
