Granicus is the most trusted supplier of customer service and communications software to the UK public sector.

Our low-code platform allows you to produce simple or complex online services at pace, ensuring you are ready to meet today’s challenges.

An integrated CRM ensures you have a golden record of each customer, whilst our self-service portal provides a secure area for citizens to interact with the council and view their transactions.

Our smart integrations manager s makes it easy to connect to other systems, with the majority of clients able to do this themselves.

Over 300 public sector organisations trust Granicus as their digital transformation partner.


Granicus Local Gov Case Studies

How Wrexham County Borough Council improved Citizen Experience through Integrated Communications & Service Delivery: Case Study here

How local gov is using online self-service to tackle COVID-19: Case Study here

Outreach Examples for COVID-19 Comms: People are turning to the public sector for accurate information on the COVID-19 pandemic. To help you understand how your peers are answering that need, we’ve curated a small collection of communications on a variety of critical topics: Case Studies here


Grancius Product Sheets

govService: Simplify Service Delivery: Online Citizen Self-Service Solutions & Operations Automation: Product Sheet here

govDelivery: Engage Citizens, Drive Action: Email, Social & Text Messaging Solutions: Product Sheet here