Dick Langeveld, Commercial Manager, Engage Process
Lisa Rosser, Senior Service Improvement Officer, Rhondda Cynon Taf CBC
Colin Wells, Business Improvement Analyst, Stirling Council
A great session where 98 attendees heard how 2 Councils are using Process Mapping & Improvement, using the Engage Process Modeller tool to create efficiencies and improvements in the Waste & Recycling service which realised benefits for the organisation, the staff and the citizen.
For Lisa Rosser from Rhondda Cynon Taf’s slides: Click Here
