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Local Government as a Platform
Dr Gavin Beckett, Executive Director – Product Research & Innovation, Placecube
Presentation Slides

How to Measure Organisational Culture
Ben Proctor, Technical Director, The Satori Lab
Presentation Slides

Digital Data Protection Impact Assessment Project
Steve Girling & Peter Wilson, Greater Manchester Combined Authority
Presentation Slides

Service Design Led LocalGov Digital Transformation
Vimla Appadoo, Service Designer, FutureGov
Presentation Slides

From Challenge to Opportunity: Utilising Feedback to Positively Impact CX and UX
Toni Kershaw, Customer Access Manager, Calderdale Council
Presentation Slides

Plus ca change plus la meme chose or The more things change, the more they are the same
Gus Dunlop, Business Director, IEG4
Presentation Slides