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Session Slides & Outputs
Process Improvement for Service Transformation Success
Dick Langeveld, Commercial Manager, Engage Process
Kristin McIntosh, Digital Solutions Team Leader, Newark & Sherwood DC
Slidedeck: Process Improvement for Service Transformation Success
Cup of Tea Process Mapping outputs
Cup of team workshop design (14-03-2024 9_51_24 AM)
Cup of Tea (14-03-2024 9_52_13 AM)
Robotic Process Automation (RPA) Best Practice: Navigating the Path to Success in Local Government
Charlotte Todd, Engagement Operations Manager, NDL
Connor Davies, Business Manager, NDL
Slidedeck: Robotic Process Automation (RPA) Best Practice Navigating the Path to Success in Local Government
Creating the Conditions for Success
Kate Lindley, Co-founder, Change Network
Georgia Thwaites, Co-founder, Change Network
Slidedeck: Creating the Conditions for Success – Change Network
Community Insights -Developing a new methodology for Public Sector Benchmarking
Nic Streatfeild, Founder, Govmetric
Slidedeck: Community Insights – Developing a new methodology for Public Sector Benchmarking
Can you afford to consult/not to consult? or Citizen Engagement in the Digital Age/S114 Age
Gabriel Radford & Peter Courtenay, Granicus
Slidedeck: Citizen Engagement in the Digital Age/S114 Age
LocalGov Data Maturity
Ben Proctor, Innovation Director, Data Orchard (CIC)
Slidedeck: LocalGov Data Maturity – Ben Proctor, Data Orchard CIC
Knowing what good looks like – for all councils great and small
Introducing the local government digital quality model
Dave Briggs, Chair, LocalGovDigital & Sensibletech
Slidedeck: Knowing what good looks like – for all councils great and small
